Thursday, 15 June 2017

Vacancy: Graduate Customer Support Executive at a Nigerian Startup eCommerce Brand - eRecruiter Nigeria

eRecruiter Nigeria - Our Client, is a Nigerian startup eCommerce brand. They specialize in online sales of cutting-edge fashion and accessories and offer a wide variety of fashion-related content to our customers. Due to expansion, they are recruiting suitable and qualified candidiates to fillthe vacant position below:

Job Title: Customer Support Executive
Location: Lagos
Slot: 3

Key Responsibilities
Receive calls and answer inquiries from customers.

Take orders from customers
Provide reassurances on behalf of the brand.

Ensure brand image is at its best.

Provide impeccable customer service

Resolve complaints and grievances

Relay information from management to customers when needed.

Cold calling and after sales review as when necessary.

Maintaining call and request logs

Key Requirements
Should have work experience in customer support or sales support or customer service.

6 months - 18 months work experience in a similar position.

Should have a degree and have completed NYSC.

MUST have a LAPTOP and an ANDROID phone.

Relevant experience must be from eCommerce/FMCG/Retail.

Should understand the ideas of a startup.

Must be passionate about startups.

Should be well attuned with the functioning of eCommerce.

Must have excellent customer service skills.

Should be very young, smart and eloquent.

Females are highly advised to apply.

Must be sound in spoken English with strong communication skills.

Must be knowledgeable with computer operations and the internet.

Application Closing Date
30th June, 2017.

Method of Application
Interested and qualified candidates should forward an updated CV to:
charles.azode@erecnigeria.com and a short note answering the following
questions:
Why would you want to work with a startup?
Do you have a laptop and android mobile?

0 comments:

Post a Comment